Terms and conditions

1. Scope

These terms apply to every use of RNB Coaching (website and app) by visitors, members, coaches and staff. By creating an account or using the platform, you accept these terms.

2. The platform

RNB Coaching provides software for coaches and members to manage training, nutrition and progress. Coaches use the platform for their own business and are themselves responsible for their guidance, advice and the content they create or upload.

3. Account and use

• You must be at least 13 years old to create an account and confirm at signup that you are 13 or older.
• You provide accurate details and keep your password secret.
• You do not use the platform for unlawful purposes, spam, deception or to disrupt its operation or security.
• We may suspend or terminate an account in case of abuse or breach of these terms.

4. User content

Coaches, staff and members can add their own content, such as exercise photos, videos, programs, texts and documents ("user content").

• You declare that you own the user content or hold all necessary rights, licences and permissions (including from identifiable people shown).
• You do not upload photos, videos or texts that infringe copyright, trademarks, image rights or other third-party rights, such as images copied from the internet, other apps or exercise databases.
• You keep ownership of your content and grant RNB Coaching only a non-exclusive licence to store and display it for operating the platform.
• RNB Coaching does not review user content in advance and is not its author or publisher.

5. Liability and indemnity

• Whoever uploads user content is fully responsible and liable for it.
• You indemnify RNB Coaching against all third-party claims, damages, fines and reasonable costs (including legal fees) arising from content you uploaded or from your breach of these terms.
• You are responsible for paying all copyright claims brought because of your uploads, and you reimburse RNB Coaching for all fines, including fines from authorities or regulators, that RNB Coaching receives because you caused them.
• RNB Coaching acts as a hosting service under the EU Digital Services Act (DSA) and removes or blocks unlawful content as quickly as possible after becoming aware of it.
• To the extent permitted by law, RNB Coaching is not liable for indirect damage. Nothing in these terms limits liability that cannot legally be limited.

6. Reporting copyright (notice & takedown / DMCA)

Do you believe content on RNB Coaching infringes your copyright or another right? Send a notice to benjamin@rnbcoaching.app including:

• your name and contact details;
• a description of the protected work;
• the exact location of the content (link, exercise name or screenshot);
• a statement that you believe in good faith the use is not authorised;
• a statement that your notice is accurate and that you are the rights holder or act on their behalf.

7. What we do next

• We confirm receipt and review the notice carefully and promptly.
• We remove or block content where the notice is justified and inform the uploader, with the reason.
• The uploader can send a counter-notice to the same address if they believe the removal was wrong.
• Repeat infringement can lead to suspension or termination of the uploader's account.
• We may reject manifestly unfounded or abusive notices.

8. RNB Coaching's own content

The design, software, logos and the exercise images and texts supplied by RNB Coaching are protected. You may not copy or reuse them outside the platform without written permission.

9. Health

Training and nutrition information is general guidance, not a medical diagnosis or treatment. Consult a doctor if in doubt or if you have complaints.

10. Payments between coach and member

• Coaches can add their own payment link (for example from Stripe, Mollie, PayPal or Payconiq/Wero). Such a payment takes place directly between the member and the coach, with the coach’s payment provider.
• RNB Coaching does not receive, hold or process those payments and is not a party to the agreement between coach and member.
• The coach is solely responsible for invoicing, VAT, refunds, chargebacks, fraud prevention and disputes.
• To the extent permitted by law, RNB Coaching is not liable for damage from fraud, non-payment, chargebacks, errors or outages of external payment providers. The coach indemnifies RNB Coaching against claims arising from them.

11. Subscriptions

Prices, terms and cancellation options are shown with the chosen package and at checkout. Cancellation takes effect at the end of the current period.

12. Changes and law

We may update these terms; we announce important changes in advance. Belgian law applies to these terms. Questions: benjamin@rnbcoaching.app.