Data processing agreement
Draft. RNB Coaching's company details (legal form, company number and address) will be added once they exist. This text still needs review by a lawyer and is not legal advice.
1. Roles
- The coach is the controller for their own members' data.
- RNB Coaching is the processor: we process that data only to provide the platform and on the coach's instructions.
- For its own accounts, Private members and the website, RNB Coaching is the controller.
2. What data
- Contact and account details, workouts, nutrition, measurements, check-ins, messages, photos, videos, documents and payments.
- Health data such as injuries, allergies and medical notes. The coach ensures a valid legal basis; members give explicit consent in their portal.
3. RNB Coaching's obligations
- Process data only for the platform, never sell it or use it for our own purposes.
- Everyone with access is bound to confidentiality.
- Role-based access: coaches see only their own members, staff only assigned members.
- Help the coach with member requests (access, copy, correction, erasure).
- After termination, data is deleted or returned on request, except what must be kept by law.
4. Sub-processors
- Lovable Cloud: hosting, database and storage.
- Stripe: payments.
- Email service for account messages and reminders.
- Lovable AI: only for optional AI features.
- HeyCatch: public-page analytics only, after consent.
- We inform the coach before adding a new sub-processor so they can object.
5. Data breaches
- RNB Coaching reports a breach to the affected coach without undue delay, with what is known about its nature, consequences and measures taken.
- The coach decides on notifying the Data Protection Authority and their members.
6. Transfers outside the EEA
- Some sub-processors may process data outside the EEA. This only happens with appropriate safeguards, such as standard contractual clauses. Exact regions are still being confirmed.
7. Acceptance
- By using a coach account, the coach accepts this agreement. A signed version can be requested at benjamin@rnbcoaching.app.